"Not all storms come to disrupt your life. Some come to clear your path."
My role in conflict resolution?
Support self-reflection of own behaviour, motivation, attitude; generate awareness and appreciation of other perspectives; develop courses of action that promise mutual benefit (personal coaching)
Support leaders on how to deescalate, generate understanding for root causes, and resolve a conflict involving two or more employees / teams (process coaching)
Design organizational conflict management process and deliver training e.g. for conflict mediators / ombudspeople (roles; behaviours; communication patterns; techniques of conflict resolution).
